Issue logging into Wise

Incident Report for Wise

Resolved

The issue is now resolved. You can continue to use Wise as normal. We're sorry for the inconvenience caused.
Posted Aug 09, 2023 - 07:03 BST

Monitoring

Our team has has implemented a fix and are monitoring the results. As our systems recover, some customers may still have trouble logging in. We appreciate your patience while we work to resolve this.
Posted Aug 09, 2023 - 06:49 BST

Investigating

We are aware of an issue that is impacting customers ability to log into Wise and use our services. Customers cannot make any transfers currently. You can still continue to use the Wise card as normal, but we recommend you carry a back up card. We're sorry for the inconvenience, our team is working on implementing a fix.
Posted Aug 09, 2023 - 06:34 BST