Wise Status

All Systems Operational

Web App Operational

Sending Money Operational

Borderless Account Operational

Android App Operational

iOS App Operational

Cards Operational

API Operational

Borderless Account Operational

Transfers Operational

Users Operational

Sandbox API Operational

Borderless Account Operational

Transfers Operational

Users Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled System Maintenance Jun 27, 10:00-10:10 BST

During 10:00-10:10 am (BST) / 11:00-11:10 am (GMT) on Sunday, June 27, we will perform a scheduled system maintenance. We expect all our services to be running as normal during that period with the exception of a small window of up to 15 seconds during which transactions will fail.

If you’ve integrated with the Wise API, calls and transfers during the small 15 second window will fail with a 5xx status code.
Posted on Jun 21, 15:53 BST

Past Incidents

Jun 24, 2021

No incidents reported today.

Jun 23, 2021

No incidents reported.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

Funding transfers with cards not available

Resolved - This incident has now been resolved.
Jun 11, 15:04 BST

Identified - We’re experiencing a technical glitch on our platform. Currently, money transfers can not be funded by cards. All other payment methods for a transfer remain available and payouts to recipients are not affected by this. Our team is already working on a solution to bring this back to normal as quickly as possible.
Jun 11, 14:26 BST

Transfers and card payments partially not working

Resolved - The incident has been closed.
Jun 11, 07:34 BST

Monitoring - The issue affecting money transfers and cards earlier has been identified and fixed. Card payments should work as normal. Some transfers and direct debit transactions may reach the recipient later than usual, while our systems recover. Our teams continue to monitor the situation.
Jun 11, 01:01 BST

Update - We’re still investigating an issue affecting our systems that is causing problems with the status of a money transfer. Payouts to the recipient are slower than usual.

Card payments are currently not working for some users in Europe and the Asia-Pacific region. Our team is already working on a solution. In the meantime, please carry a backup card.
Jun 10, 23:50 BST

Investigating - We’re aware of an issue that’s affecting money transfers and card payments in Europe and the Asia-Pacific region. Our team is already working on a solution. In the meantime, please carry a backup card.
Jun 10, 22:30 BST

Jun 10, 2021