All Systems Operational
Web App Operational
Sending Money ? Operational
Borderless Account Operational
Android App Operational
iOS App Operational
Cards ? Operational
API Operational
Borderless Account Operational
Transfers Operational
Users Operational
Sandbox API Operational
Borderless Account Operational
Transfers Operational
Users Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled System Maintenance May 25, 15:00-16:00 BST
On 25 May, between 3.00 - 4.00pm (BST), we will be undergoing a scheduled system maintenance. During this time money transfers can be set up successfully but transfers to and from GBP may take slightly longer to arrive than usual.
Posted on May 12, 08:39 BST
Past Incidents
May 23, 2022

No incidents reported today.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022
Resolved - This issue has been resolved.
May 17, 19:13 BST
Identified - Customers initiating a transfer may not see the activity created instantly, or may see it as “transfer pending”.
This issue has been identified and being addressed.

May 17, 18:16 BST
Resolved - This incident has been resolved.
May 17, 15:48 BST
Identified - We’re currently experiencing a technical issue affecting our platform. As a result some of our users are having problems sending or receiving transfers at the moment. This also affects customers sending money through an API bank integration partner.

Cards are working normally.

May 17, 14:35 BST
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Resolved - Between 2:05pm and 2:22pm (BST) we experienced a technical issue. This affected some of our users sending and receiving money via our own service as well as API integration partners. This issue has been resolved.
May 13, 14:00 BST
May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.