All Systems Operational

📱 Mobile App ? Operational
📰 Website ? Operational
💱 Account ? Operational
💸 Payments ? Operational
💳 Debit Card ? Operational
🔗 API ? Operational
✉️ Customer Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - Sandbox Aug 2, 2025 08:00-09:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Aug 02, 2025 - 08:00 BST
Scheduled - Our team will be conducting a database upgrade in sandbox on Saturday 2nd August between 07:00-08:00 UTC, during which time we anticipate a potential of 30 minutes of complete downtime in sandbox. This will affect Wise API users and Wise Platform partners testing in sandbox. Our production environment will be unaffected.
Jul 02, 2025 - 13:39 BST
Jul 14, 2025

No incidents reported today.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Scheduled maintenance — 10 July
Completed - The scheduled maintenance has been completed.
Jul 10, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 10:50 BST
Scheduled - Our team will conduct a short scheduled maintenance on July 10, 2025 between 9:50 - 10:00 am UTC.
Customers and Wise Platform partners can expect an interruption to verification flows (including hosted KYC and Facemap APIs) lasting up to 10 minutes.

We apologise for any inconvenience this may cause and sincerely appreciate your understanding.
Jun 25, 22:27 BST
Jul 9, 2025

No incidents reported.

Jul 8, 2025
Technical Issue Affecting Balances and Jars held as Interest or Stocks
Resolved - This incident has been resolved.
Jul 8, 00:36 BST
Monitoring - Our teams are continuing to work on implementing a fix for this issue.
Jul 8, 00:04 BST
Identified - We're experiencing a brief technical issue affecting invested balances and jars. This impacts customers globally who have performed transactions connected to an invested balance or jar within the last trading cycle. You may see incorrect amounts reflected in your balance or jar. Our team is actively working on implementing a fix for this issue.
Jul 7, 20:48 BST
Jul 7, 2025
Brief interruption to service
Resolved - We experienced an issue impacting transfers and the rates API endpoint from 14:10 to 15:10 UTC. Some customers and Wise Platform partners were impacted. This incident is now resolved.
Jul 7, 16:22 BST
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Intermittent Transfers Error
Resolved - This incident has been resolved.
Jul 1, 18:19 BST
Investigating - We are experiencing an issue that is causing intermittent errors in setting up transfers and also impacting the loading of the homepage.
Jul 1, 17:15 BST
Jun 30, 2025
Brief interruption
Resolved - We experienced a brief incident impacting transfers from 11:15 to 11:25 UTC, with some Wise Platform partners receiving error messages. This incident has been resolved. All services are now operational.
Jun 30, 12:15 BST
← Incident History Powered by Atlassian Statuspage