Wise Status

All Systems Operational

Web App Operational

Sending Money Operational

Borderless Account Operational

Android App Operational

iOS App Operational

Cards Operational

API Operational

Borderless Account Operational

Transfers Operational

Users Operational

Sandbox API Operational

Borderless Account Operational

Transfers Operational

Users Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled System Maintenance May 25, 15:00-16:00 BST

On 25 May, between 3.00 - 4.00pm (BST), we will be undergoing a scheduled system maintenance. During this time money transfers can be set up successfully but transfers to and from GBP may take slightly longer to arrive than usual.
Posted on May 12, 08:39 BST

Past Incidents

May 23, 2022

No incidents reported today.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

Issue impacting activities creation/update

Resolved - This issue has been resolved.
May 17, 19:13 BST

Identified - Customers initiating a transfer may not see the activity created instantly, or may see it as “transfer pending”.
This issue has been identified and being addressed.
May 17, 18:16 BST

Issue with sending and receiving money

Resolved - This incident has been resolved.
May 17, 15:48 BST

Identified - We’re currently experiencing a technical issue affecting our platform. As a result some of our users are having problems sending or receiving transfers at the moment. This also affects customers sending money through an API bank integration partner.

Cards are working normally.
May 17, 14:35 BST

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

Issue with transfers

Resolved - Between 2:05pm and 2:22pm (BST) we experienced a technical issue. This affected some of our users sending and receiving money via our own service as well as API integration partners. This issue has been resolved.
May 13, 14:00 BST

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.