All Systems Operational

📱 Mobile App ? Operational
📰 Website ? Operational
💱 Account ? Operational
💸 Payments ? Operational
💳 Debit Card ? Operational
🔗 API ? Operational
✉️ Customer Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance Jun 5, 2025 08:00-18:00 BST

Our team will conduct a scheduled maintenance on 5th June 2025.
The work will start at 8:00am UTC+1 and end at 6:00pm UTC+1.

We do not anticipate any disruptions during this period. However, in the event of unexpected issues, customers and Wise Platform partners may experience a brief outage lasting up to 10 minutes. We will update this page if any issues arise.

We apologise for any inconvenience this may cause and sincerely appreciate your understanding.
Posted on May 02, 2025 - 09:25 BST
May 12, 2025

No incidents reported today.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
Issue with transfers
Resolved - This incident has been resolved. Transfer are back to normal.
May 8, 18:29 BST
Investigating - We are currently experiencing an issue where some customers trying to set up a transfer may experience an error. Our team is working to fix this as soon as possible.
May 8, 17:51 BST
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 8, 10:10 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 10:00 BST
Scheduled - Our team will conduct a scheduled maintenance on 8th May 2025.
The work will start at 10:00am UTC+1 and end at 10:10am UTC+1.

We do not anticipate any disruptions during this period. However, in the event of unexpected issues, some transactions may be slightly delayed or fail, but can be retried immediately.

We apologise for any inconvenience this may cause and sincerely appreciate your understanding.
Apr 28, 12:04 BST
May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
EUR payments delayed
Resolved - This incident has been resolved.
May 5, 14:09 BST
Monitoring - We're aware of an issue affecting EUR payments due to delays in TARGET2, the real-time gross settlement system operated by the Eurosystem. As a result, transfers in EUR may be taking longer than usual to arrive. Please be assured that we are actively monitoring the situation and working to resolve it.
May 5, 13:30 BST
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025
[Scheduled Maintenance] - transfer payouts will be slightly delayed
Resolved - This incident was resolved at 1.15pm BST.
Apr 29, 02:57 BST
Identified - We will be undergoing a short scheduled maintenance today at 1.00pm BST. During this estimated 10 minute maintenance period, our customers and Wise Platform partners can continue to make transfers as normal but payouts to recipients will be delayed.
Apr 28, 07:47 BST
Apr 28, 2025
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