Global Transfer and Balance Impact

Incident Report for Wise

Resolved

This incident has been resolved.
Posted Sep 03, 2025 - 12:30 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 03, 2025 - 12:23 BST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 03, 2025 - 12:10 BST

Investigating

We’re experiencing an issue affecting the sending of transfers and balance functionality globally. The teams are working to resolve it and will update the status accordingly.
Posted Sep 03, 2025 - 12:06 BST
This incident affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 💳 Debit Card, and 🔗 API.