Issue with sending and moving money

Incident Report for Wise

Resolved

The incident has been resolved.
Posted Jan 15, 2026 - 11:35 GMT

Update

We are continuing to monitor for any further issues.
Posted Jan 15, 2026 - 11:28 GMT

Monitoring

We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.
Posted Jan 15, 2026 - 11:21 GMT
This incident affected: πŸ“± Mobile App, πŸ“° Website, πŸ’± Account, πŸ’Έ Payments, πŸ’³ Debit Card, πŸ”— API, and βœ‰οΈ Customer Support.