This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.
Posted Jan 23, 2026 - 11:07 GMT
Update
We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.
Posted Jan 23, 2026 - 10:18 GMT
Update
Our teams continue to work on a fix for this issue. We will continue to provide status updates here.
Posted Jan 22, 2026 - 19:47 GMT
Identified
We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.
Posted Jan 22, 2026 - 13:47 GMT
This incident affected: 📱 Mobile App and 💳 Debit Card.